Monday, November 8, 2010

Delivery Methods

The method of delivery will be dependent upon the overall goals and expectations of the program. Delivering content monthly would be ideal. However, more realistically, content will be delivered on a quarterly basis. An approach that combines communication of the upcoming training topic (via posters, videos, banners or a game) will introduce vocabulary and make the end user aware of the upcoming training topic. Ideally you should try to do roll-out the communication materials 2 weeks prior to the online topic being delivered. Delivery of the content would then follow with a time allowance of 2 weeks. A reinforcement tool such as a newsletter, interactive game, etc. would then follow 2 weeks after online topic completion completing this training topic segment. The cyclical nature of this process allows time between topic deliveries to review online scoring and allowing for any remediation if necessary to take place prior to the next topic being delivered.

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